If you have a problem with the item(s) shipped to you, Me, By Me Shop will fix it given the fault is on our part. We will only accept returns and issue a refund under the following conditions:
- The item is damaged and/or materially-flawed
- You received the wrong order
- The design is different from your order
In all these cases, we require photo proof to process your refund.
To return an item, send it to:
For USA Returns
Me By Me Shop
1300 Rosa Parks Blvd
Detroit, MI 48216
For All Other Returns
Me By Me Shop (Hartz Solutions Ltd)
6th Floor, Remo House
310-312 Regent Street
London, England, W1B 3BS
Kindly include in your package a signed letter stating the reason for your return and the original receipt.
Item(s) that has been worn, used, or altered will not be accepted for return or exchange.
Me, By Me Shop do not refund the original shipping and handling fees that you paid for your order.
You can also email us at firstname.lastname@example.org for inquiries.